Hi,
We can't pick some items wich have physical on-hand. The error is:
Qty1 cannot be picked because only Qty2 is/are available from the inventory.
My customer has two WHS-enabled warehouses, 60+ warehouses for retail stores (negative inventory is allowed only for them) and another 5 regular warehouses (not WHS-enabled, not-negative on-hand allowed).
The error appears only in the last 5 warehouses.
We dowloaded fix KB3064487 to be able to use function Consistency check for WHS-enabled items.
When starting this function, the system corrects errors for the item we tried to pick. Message is:
"For stock dimension DimXXX field AvailOrdered in table WHSInventReserve should have value 0.00 but had value -194.00" (usually the last qty in the message is negative)
We noticed that after consistency check (correction) one entry for the item is deleted with the qty mentioned in the message. InventDimID for this entry is for strange dimention combination acording to the Reservation hierarchy.
All items use only one Reservation hierarchy with dimension in the following order: Site, Warehouse, Inventory status, Location, License plate, GTD number (RU (Russia) functionality is active).
Deleted WHSInventreserve entry is for InventDimID whith Level=6 and is for Site + GTD numer (all other dimensions are emty). Is it actually wrong Dim acording to the Reservation hierarchy? Any suggestion which process my creates entry for this InventDimID in WHS InventReserve?
Since my customer goes life 3 months ago we face this problem 3 times. Not sure if there is connection to the inventory closing - we run it every month.